Snapchat has gone down, with users reporting that snaps aren't sending

by 24britishtvOct. 13, 2021, 9 p.m. 18
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Social media app Snapchat is down, with thousands of users reporting issues.

The issues have been confirmed by the site, which allows users to send videos and messages -here’s everything you need to know.

Snapchat users have taken to social media to express their anger that the app is down.

The official Snapchat Support account on Twitter confirmed: “We’re aware that some Snapchatters are having issues using the app right now – hang tight, we’re looking into it!”

Down Detector started getting reports of the app being unusable at around 11.30am on Wednesday 13 October.

This reached a peak at 12.20pm when just under 14,000 people reported a problem.

55 per cent said the issue was with the app, 25 percent said they had trouble posting and 15 per cent reported a server problem.

One Twitter user wrote: “Is anyone else’s Snapchat half down or is it just mine, main snaps aren’t sending but ‘blue’ chat is?”

Another asked: “Is Snapchat not working for everyone or is it just me?”

Have there been any issues with other platforms?

While there are no reports of issues today, but it comes just a week after Facebook was hit by issues across all of its apps, including Instagram, WhatsApp and Messenger.

Users were eventually able to access the platforms after around six hours on Monday 4 October.

Data on the web service monitoring platform DownDetector showed that almost 50,000 people had reported the outages on Facebook by just after 5pm in the UK.

Most complaints cited issues with the website (72 per cent), while others were linked to issues with the server connection and the app.

More than 75,000 had complained about WhatsApp, with 43 per cent reporting issues with the app itself, while 28 per cent cited the server connection and 28 per cent relating to sending messages.

More than 30,000 Instagram users also had similar complaints, with 51 per cent relating to the app, 26 per cent over the server connection and 23 per cent citing the website.

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