Gate Guide: Manchester City (H)

Tickets remain on sale up until kick-off, so book now and don’t miss out!

Season Ticket holders can gain entry to Ashton Gate on matchdays for the 2023/24 season using a Digital Season Ticket.

Download your Digital Season Ticket directly to your smartphone and add it directly to your Apple Wallet (iPhone users) or Google Wallet (Android users).

To gain entry at the turnstile on matchday, you will simply need to open the Apple Wallet or Google Wallet on your mobile phone, choose the correct Digital Season Ticket and tap your phone close to the top of the turnstile reader.

Please do not arrive at the stadium without a season ticket.

Please see below for our detailed list of FAQs to answer any of your queries.

The Ticket Office by the Atyeo Statue will be open from 4pm-7pm.

The telephone line will be open from 4pm-5:30pm.

For speed of entry, supporters are advised to print match tickets (not Season Tickets) or download them to a mobile phone to be scanned upon entry.

Join us for our Family Day as Bristol City welcome Manchester City to Ashton Gate on Sunday, April 28th (6:45pm).

Enjoy a fun-filled day in BS3 with a host of activities, games and exciting extras for the whole family.

Find out what’s on below!

Party Peeps are in town and will be keeping you entertained on the Main Stage in the Fan Village from 3:45pm!

From 5:15pm Party Peeps will ramp things up with a FOAM PARTY perfect for our Junior Reds to get involved in!

Keep an eye out as there will be a face painter roaming the Fan Village from 12pm before moving into the concourse from 1pm.

The fun doesn’t stop there as Puxton Park are on site from 12pm with a tractor and a llama offering a unique experience in the Fan Village.

YOU REDS! returns for the final time this season. Read all about City’s leading figures in Liam Manning and Lauren Smith as well as top performing Tommy Conway and Amalie Thestrup.

Challenge yourself with a 2023/24 season quiz and stay entertained with a whole host of activities such as ‘Added Time’, ‘Goalscorers ’ and more!

Junior supporters can claim their free copy of the limited first run from the following locations.
• Also keep an eye out for our Fan Experience Ambassadors who will also be handing them out

There will be a range of Junior Reds activities Fan Village from 3:45

The Great British Sports Show will also be on site running the Kick-Frame activity in the South Stand Concourse from 5:15pm as well as the standard Robins Foundation activities and drummers from 5:15pm.

The fun continues with the half-time Thatchers Apple Roll!

Red & Robyn are Bristol City’s official mascots, and they never miss a matchday!

They are regulars in the club shop and concourse, but you can also find them flying around Ashton Gate at the main entrance, turnstiles and pitch-side pre match.

If you bump into Red & Robyn, feel free to ask for a photograph, challenge them to a dance-off or just give them a high five.

Follow Red & Robyn on Twitter @RedAndRobyn and Instagram @rednrobyn and keep up to date with all things Junior Reds.

New for this season Bristol City is proud to introduce our Fan Experience Ambassadors.

Our Fan Experience Ambassadors are situated at the main entrance, on turnstiles and around the stadium and are identifiable by their pink high visibility vests.

They are always happy to help you with your queries or concerns and to help improve your matchday experience.

The AG1, a special matchday shuttle bus service, will be running from 4.15pm from the Portway Park & Ride (via Portway) and will be approx. every 20 minutes.

For this fixture the AG1 will drop-off and pick-up from outside South Bristol Retail Park on Winterstoke Road (NOT outside The Robins). Full details including route maps, timetables, pricing and ticket information is available at Getting Here – Bristol City FC (bcfc.co.uk).

For those travelling from the centre of Bristol, the First Bus number 24 service calls at Bristol Temple Meads and drops on Ashton Road, near Ashton Gate. For more information on this service please visit the First Bus timetable here.

For fans travelling by train, Parson Street railway station is just a 15 minute walk with regular services towards Nailsea and Backwell, Worle and Weston-Super-Mare.

Fans walking or cycling from the city centre and harbourside are advised that Vauxhall Bridge is closed for repairs. Gaol Ferry Bridge and Bedminster Bridge remain open. Full details visit Restoration of New Cut bridges (bristol.gov.uk).

There will be roadworks on the M5 with a carriage closure between J14 and J17. Fans travelling back on the M5 are advised that the works will take place from 9pm and may impact travel following the match.

Those travelling by car should be aware that central Bristol, including many of the roads around Ashton Gate, is now part of the new clear air zone (CAZ) where non-compliant cars will be charged between £9 and £100 per day to drive. For full details please visit CLEAN AIR FOR BRISTOL | Clean Air Zone.

Further information on all travel options are available at Getting Here – Bristol City FC (bcfc.co.uk).

The Lower Lansdown Stand is open for both sets of supporters with turnstiles opening from 5:15pm

If you see or hear any racist, homophobic or any other abuse around the stadium, please report it to our text line: 07770 736 047

The Fan Village will open from 3:45pm.

Season Ticket holders can take advantage of 10% discount in concourses, Kofi Lounge (Coffee Shop) and Sports Bar.

Kofi Lounge will open at 4pm and the sports bar will open at 3:45pm.

A number of concessions will be open inside the stadium with a range of food and drink offerings – from hot dogs, sweets, hot chocolate, doughnuts, coffee to soft drinks – we’ve got you covered.

*Please note – No alcohol is to be taken or consumed in the stands.*

Make the most of your stadium experience by arriving early and soak up the pre-match or event atmosphere.

The Bristol Sport Store will be open from 3:45pm-8pm.

40% off Third & Home and Buy One, Get One Half Price on 23/24 Training Wear

‘Self-Destruct Cups’ are in action at Ashton Gate Stadium. The cup is designed to be recycled but unlike other plastics, if it is leaked into the environment it will turn into an earth-friendly wax within two years – leaving no toxins or microplastics.

There are also convenient bins located around the stadium. Play your part and segregate your waste!
• Red bins across Ashton Gate are for clean plastic waste only. Please place your empty cups (including self-destruct cups), bottles and other plastic in these
• White bins will be for non-plastics only. This waste will be segregated off-site and recycled where possible with any non-recyclable materials converted into energy

To learn more. Click here.

Ashton Gate Stadium asks supporters not to bring large rucksacks on matchdays, following advice from the National Counter Terrorism Office and Avon and Somerset Police.

Fans will still be able to bring smaller handbags into the stadium, although these will be subject to the usual search process.

An Ashton Gate spokesman said: “The searching process will always be subject to change and whilst there is no specific threat to any Sports Ground, we must ensure that we remain vigilant and the message to spectators is to ‘Be Alert not Alarmed’.”

As a reminder to Bristol City fans we would like to state that the use of smoke bombs, flares and pyrotechnics is strictly prohibited. Any of our supporters found in possession or setting off a pyrotechnic device (or such methods) will be subject of a minimum three year ban from Ashton Gate and any conviction at court will result in a football banning order for all grounds for three years.

If you see or hear any racist, homophobic or any other abuse around the stadium, please report it to our text line: 07770 736 047.